Operations Management †Hayes and Wheelwright Essay

The Hayes and bicycler model (Slack et al, 2009) is a utilitarian way to classify the trading operations function of an organisation. Select your own organization, or an organization with which you are familiar, and identify at which stand for of the Hayes and Wheelwright model you would currently place the operations function. Justify your positioning by drawing on relevant theory and practice.This paper discusses the operations scheme and management of the construction category of Larsen & Toubro Limited the leading engineering, construction and applied science conglomerate of India with an international presence in over 40 countries. I have spent 10 years working with the construction division in various capacities including a rewarding 5 year reaching in the corporate head office reporting to the Vice President.operations function is perhaps the most(prenominal) important function in most organizations, be it a product manufacturing or a service point company. The day to day operations, when considered in their totality actually reflect and in turn also constitute the organizations long-term strategical direction (David Barnes, Operations Management An International Perspective, 2007). This is in other quarrel the operations strategy impacting the overall business strategy or the corporate strategy.Hayes and Wheelwrights ModelThe Hayes and Wheelwright tetrad stage model summarizes the operations constituent to overall strategy.In stage 1 the operations function is reactive and internally focused. Its beat contribution is to avoid any big mistakes.In stage 2 the operations function aligns ideology with the best in the market and tries to adopt these. Its beforehand looking and willing to learn even the hard way and is outwardly neutral. In stage 3 the operations function is comparing notes with the best in the industry and also has reached a respectful place indoors the cross-functional company matrix and the other departments look to it fo r guidance. The operations function is internally supportive.In stage 4, the operations function is providing the foundation for competitive victor by being innovative, proactive, and flexible, forward looking and correctly anticipating future, in forgetful being one step ahead of competition.